Billing Terms

Trial

Eligible new members receive a 7-day trial after they verify their email address and finish account setup. No payment method is required. The trial does not convert to a paid membership.

You can choose to subscribe during or after the trial. The checkout screen shows the membership price and billing interval before you confirm. Payment starts when you subscribe. Trial eligibility may be limited by account or person.

Prices and renewal

Current membership options and regional eligibility requirements appear on the Pricing page. Checkout shows your price, currency, billing interval, and applicable taxes before you confirm. Any promotional price and the price that applies when the promotion ends are shown with the offer.

Your membership renews automatically at the price and billing interval you agree to at checkout until you cancel, subject to any price changes notified to you as required by law. You can review your membership in your account's billing settings.

If your membership price changes, we will give advance notice as required by law. You can cancel before the change takes effect to avoid future renewal charges.

Payments

Stripe Managed Payments acts as merchant of record for the payment and handles applicable transaction taxes, payment receipts, and transaction support. Your payment may appear under Link or Stripe as shown at checkout. You can manage your subscription from Ragafied account billing settings or through the options provided with your payment.

What membership covers

Membership includes access to Ragafied's song preparation and practice features, subject to your plan's usage limits. The Pricing page describes membership features and processing allowances. Paid processing allowances renew per calendar month. Playback and time spent waiting in the queue do not use minutes. Your remaining allowance appears in Account and when you add a song in Library.

Guided lesson creation and teacher tools are in private beta, with access arranged separately. Paid lesson purchases and creator payouts are not available. Membership does not buy rights to music you import or share.

Cancellation

You can cancel a paid membership through account billing settings. Cancellation stops future renewal charges and normally takes effect at the end of the current paid billing period. A free trial does not need to be cancelled. It does not convert to a paid membership.

Failed payments

If a payment fails, we may retry the payment, ask you to update your payment method, or restrict paid features. Your account may retain data after access is restricted, subject to the Privacy Policy.

Refunds

You can request a refund within 7 days of a membership charge by contacting our billing address below. Include the email address used for your membership and the charge date. This policy does not limit any mandatory cancellation, cooling-off, or refund rights that apply to you. Cancelling future renewals and requesting a refund are separate actions.

Communications

We may send notices about your membership and billing. For information about optional emails and how to unsubscribe, see the Privacy Policy.

Contact

Contact billing@ragafied.com about a billing issue.